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Etherley Lane Primary & Nursery School

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  • Home
  • About
    • We ARE Etherley Lane
    • The Etherley Lane Offer
    • Meet The Staff
    • Our Governing Body
  • Key Information
    • Etherley Lane Nursery and Etherley Lane Primary School Admissions
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    • New Starters September 2023
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    • Early Years
    • Year 1
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  • Etherley Lane Nursery
    • Nursery Mission Statement
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    • Child Care
    • Family & Toddler Group
    • Nursery Useful Links
  • SEND
    • SEN Information Report
    • Disability and Accessibility
  • Contact Us

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEND and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEND Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Headteacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

 

If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.

SEN Information Report

  • Introduction
  • Our SEND Provision
    • The kinds of SEND that are provided for
    • Statement of Intent for Supporting Equality
    • Our approach to teaching children & young people with SEND
    • How we identify, assess and review children with SEND
    • How we adapt the curriculum and learning environment for children & young people with SEND
    • How children with SEND engage in all activities
    • How we evaluate the effectiveness of SEND Provision
  • Consulting with our SEND Pupils, Parents & Carers
  • Support for Emotional & Social Development
  • Child Looked After (CLA) Pupils with SEND
  • SEND Transition
  • SEND Specialist Expertise
  • Agencies and Partnerships
  • Compliments, Complaints & Feedback
  • Key Policies
International School Award
Fairtrade We are a Fair Aware School
Durham Young Carers Charter Accredited
Educate & Celebrate
Eco Schools Silver
Healthy School Plus
Investing in Children
Arts Council Gold

Copyright © 2025 Etherley Lane Nursery & Primary Federation
Nursery Tel: 01388 604 835 · Email: etherleylanenursery@durhamlearning.net

Primary Tel: 01388 603 105 · Email: etherleylane@durhamlearning.net


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